• OperatorOperator
  • OperatorPanel

Day 1: Tuesday 27th October

  • 08:50

    • Welcome Address and Speed Networking

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  • 09:00

    • Chair:

  • Erik Vrolijk, MD, Connect2Roam

KEYNOTE PRESENTATIONS

  • 09:10

    • Voice Roaming Pricing Strategies: How this can be used to Effectively Target Customer Segments with Tailored Voice Pricing Packages

  • Gary Drouillard, Production Manager - Roaming, Roger Wireless
  • 09:40

    • Forecasting Global Roaming Trends in 2010 and Beyond as the Industry Leverages Open Connectivity and New Business Models

  • Marjorie Leonidas, Chair, WI-Fi Operator interest Group, WBA & Head of International Roaming, BT Openzone
  • 10:10

    • Understanding how to Optimise the Operator Roaming Footprint in Emerging Markets as the Global Economy Struggles

  • Michael Cheng, Commercial Roaming Manager, O2

    • + expand

    • Analysing the potential for roaming expansion in merging markets
    • Assessing how roaming is being approached by emerging operators
    • Building local partnerships and managing interconnect services whilst maintaining low revenue leakage
    • Understanding the role of hubs in new markets
    • Ensuring QoS in areas of limited infrastructure
  • 10:40

    • Networking Break

  • 11:10

    • Enterprise Mobility Requirements: The EVUA Members’ View

  • Colin Mackenzie, Leader, EVUA Mobility Forum

CONSIDERING THE CONSUMER

  • 11:45

    • Next Generation Roaming: The World Without Borders

  • Lodewijk Cornelis, Chief Marketing Officer, Mach
  • 12:15

    • Creating a Successful Roaming Proposition in Nigeria by Exploiting Opportunities Based on Current and Future Customer Trends

  • Consolata Ugboko, Head - International Roaming, Globacom Nigeria Limited
  • 12:45

    • Networking Lunch

  • 14:00

    • Driving the Pre-Pay Roaming Market and Overcoming Billing Challenges Associated with the Segment

  • Edward van Kuijk, Head of Marketing and Sales Hub Services, Vodafone Roaming Services, Vodafone

    • + expand

    • Understanding the prepaid customer
    • Assessing prepaid customer coverage challenges
      Technical / strategic
    • Strategies for making prepaid roaming more attractive
    • Driving usage through effective marketing campaigns in this largely anonymous market segment
  • 14:30

    • Driving Roaming Revenues

  • Richard Grohol, EVP Field Operations, Roamware

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    • Current Roaming Landscape
    • Protecting existing roaming Revenues
    • Managing roaming quality to optimize roaming traffic
    • Rolling out new roaming revenue streams
    • Important of a cohesive roaming strategy in these times
  • 15:00

    • Networking Break

  • 15:45

    • PANEL DISCUSSION: Differentiating the Roaming Experience to Encourage Loyalty, Retention and Profit: What Strategies can be Employed?

  • Jim Martinek, Consultant, Wireless Telecom Consulting
  • Stefan Wagner, Managing Director, mvolution GmbH
  • Obaid UrRahman, Managing Partner, Axis Telecom Consulting

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    • Understanding the roaming experience and how it can be differentiated through carefully tailoring
    • Assessing flexible pricing plans
    • Logistics of offering reward programmes to frequent flyers
    • Offering high quality roaming capabilities: what's in demand?
    • Examining options for innovative service offerings
  • 16:30

    • How MVNO can play a role in the mobile roaming market

  • Jacques Bonifay, CEO, Transatel

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    • The multi IMSI technical architecture
    • The current Transatel case in France, Belgium, NL and Luxembourg
    • Benefit for end-user and for MNO
    • Regulatory impacts
  • 17:00

    • Networking Drinks Sponsored by MACH