• OperatorOperator
  • OperatorPanel
  • 08.15

    • Registration & Refreshments

  • 08:50

    • Welcome Address and Speed Networking

  • 09:00

    • Chair's Introduction:

  • Erik Vrolijk, MD, Connect2Roam, Netherlands

KEYNOTE PRESENTATIONS

  • 09:10

    • Expunging Operator Charges across Multiple Territories and Removing Roaming Borders: How Zain is Shaking-Up the Roaming World

  • Ammar Hamadien, Global Business Development Manager, Zain, Bahrain
  • 09:40

    • Forecasting Global Roaming Trends in 2010 and Beyond as the Industry Leverages Open Connectivity and New Business Models

  • Marjorie Leonidas, Chair, Wi-Fi Operator Interest Group, WBA & Head of International Roaming, BT Openzone, UK
  • 10:10

    • Understanding how to Optimise the Operator Roaming Footprint in Emerging Markets as the Global Economy Struggles

  • Michael Cheng, Commercial Roaming Manager, O2, UK
  • 10:40

    • Networking Break

  • 11:10

    • BREAKOUT DISCUSSION GROUPS

  • BREAKOUT GROUP A Voice Roaming Pricing Strategies: How this can be used to Effectively Target Customer Segments with Tailored Voice Pricing Packages BREAKOUT GROUP B Best Case Examples of Marketing Roaming to the Consumer and Examining Common Mistakes to be avoided BREAKOUT GROUP C Strategies for Utilising Roaming as a Sustainable Revenue Stream as Voice Revenues Decline Across the Board
  • 12:45

    • Networking Lunch

CONSIDERING THE CONSUMER

  • 14:00

    • Creating a Successful Roaming Proposition in Nigeria by Exploiting Opportunities Based on Current and Future Customer Trends

  • Consolata Ugboko, Head - International Roaming, Globacom Nigeria Limited, Nigeria
  • 14:30

    • Driving the Pre-Pay Roaming Market and Overcoming Billing Challenges Associated with the Segment

  • Edward van Kuijk, Head of Marketing and Sales Hub Services, Vodafone Roaming
  • Services, Vodafone, Netherlands
  • 15:00

    • PANEL DISCUSSION: Appropriately Pricing Data for Roamers to Drive Usage while Avoiding Long-Term Revenue Damage - Can this be Achieved?

  • Jack Mannetje, Head of Commercial Roaming, O2, UK
  • Eric Masseboeuf, Senior Director, Marketing Wholesale, Orange, France
  • Marjorie Leonidas, Chair, Wi-Fi Operator Interest Group, WBA & Head of International Roaming, BT Openzone, UK
  • 15.45

    • Networking Break

  • 16:15

    • Strategies for Maximizing Roaming Revenues through Optimized Pricing and Plans across all Market Segments

  • Gary Drouillard, Product Manager, Roaming, Rogers Wireless, Canada
  • 16:45

    • PANEL DISCUSSION: Differentiating the Roaming

  • Experience to Encourage Loyalty, Retention and Profit: What Strategies can be Employed?
  • Pavel A. Kildeev, Head of Commercial Roaming, Beeline, Russia
  • Ammar Hamadien, Global Business Development Manager, Zain, Bahrain
  • Marc Furrer, Head of Roaming & Interworking Solutions, Swisscom Mobile, Switzerland
  • 17:30

    • Tackling Falling Profits by Creating New Opportunities via Value-Added Services

  • Speaker to be Confirmed, visit us later
  • 18:005

    • Networking Drinks Reception