• OperatorOperator
  • OperatorPanel
  • 08.30

    • Registration & Refreshments

  • 09:00

    • Chair's Introduction:

  • Angela Stainthorpe, Senior Research Analyst, Informa Telecoms & Media

OPTIMISING OPEN CONNECTIVITY

  • 09:10

    • Using Roaming Hubs to Increase Revenue Returns and Customer Satisfaction

  • Lori Gonnu, EVP of Global Roaming Services, Syniverse Technologies, Inc, France
  • 09:40

    • Launching a Successful Hub: Vodafone Case Study

  • Michael Brill, Senior Marketing Manager, Hub Services, Vodafone, Luxembourg
  • 10:10

    • Examining Methods to Maximise your Roaming Business Potential

  • Stephen Breen, Senior Product Manager, Belgacom ICS, Belgium
  • 10:40

    • Networking Break

  • 11:10

    • Successfully Marketing the Roaming Hub as a Flagship Operator Portfolio Product

  • Eric Masseboeuf, Senior Director, Marketing Wholesale, Orange, France
  • 11:40

    • Open Connectivity Roaming: Connect to One, Get All

  • David Maxwell, Open Connectivity Project Director, GSMA, Ireland
  • 12:10

    • PANEL DISCUSSION: Calculating the Actual Cost of Roaming to the Operator: Where can Savings and Concessions Be Made?

  • Pradeep Bhardwaj, Chair, Hubbing Provider Interworking Group, GSMA, UK
  • Michael Cheng, Commercial Roaming Manager, O2, UK
  • Consolata Ugboko, Head - International Roaming, Globacom Nigeria Limited, Nigeria
  • Esko Freese, Director, Product Management, BU SIM-OTA, Smarttrust, Sweden
  • 12:55

    • Networking Lunch

  • 14:15

    • Analysing Strategies for Deploying Effective Steering Techniques to Control Inbound and Outbound Roaming Traffic

  • Jack Mannetje, Head of Commercial Roaming, O2, UK
  • 14:45

    • Discovering, Steering and Securing Roamers to Increase Operator Revenue in a Tightening Market

  • Esko Freese, Director, Product Management, BU SIM-OTA, Smarttrust, Sweden
  • 15:15

    • Assessing how MVNOs are Differentiating their Service Offerings via Roaming

  • Geraldine Wilson, CEO, Truphone, UK
  • 15.45

    • Networking Break

  • 16:15

    • PANEL DISCUSSION: Understanding Bypass Roaming Applications on the Handset - Threat or Opportunity?

  • Sherry Madera, Managing Director, Ionic Advisors, UK
  • Lori Gonnu, EVP of Global Roaming Services, Syniverse Technologies, Inc, France
  • Pradeep Bhardwaj, Chair, Hubbing Provider Interworking Group, GSMA
  • 17:00

    • Creating an Alternative Roaming Experience as Customers Become Savvy with their Spending

  • Sherry Madera, Managing Director, Ionic Advisors, UK
  • 17.30

    • Close Day 2